Full Time

Lead, Stock (Full Time)

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Closing Date

February 16, 2019


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Position: Lead, Stock (Full Time)
Reports to: Assistant Store Manager of Merchandising

Job Purpose: The Stock Lead supports the merchandising team by executing strategies that consistently meet and exceed company defined best practices and standards in the product placement, presentation and facilities work centers. This Lead ensures a seamless customer experience that models the company’s friendly, available, and quick standards and drives productivity.


  • Executes tasks for shipment processes and ensures that all damaged and defective merchandise is processed per company standards
  • Coaches the team on the best practices for shipment, sales floor replenishment, presentation standards, and markdown strategy
  • Communicates successes, opportunities, and solutions of Loss Prevention initiatives to the Logistics Manager
  • Ensures a clean, safe and hazard-free shopping and working environment, and maintains back of house standards to positively impact the Associate experience. Leads talent selection, training, coaching, engagement, retention, and recognition initiatives for Associates
  • Monitors daily payroll planner when opening the store, adjusts schedules accordingly, and completes register audits as necessary
  • Executes all emergency and downtime operating procedures as appropriate
  • Utilizes recovery statements to minimize external loss

Knowledge, Skills, and Qualifications:

  • High School diploma or equivalent desired. College degree or four years of retail supervisory experience preferred
  • Must have a demonstrated passion for customer service and visual merchandising skills
  • Must be able to prioritize, handle multiple tasks, and pay attention to details
  • Must be skilled in leadership, coaching, training, communication, conflict resolution, time management, and other retail  software proficiency
  • Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice
  • Must have strong verbal and written communication skills
  • Ability to maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping,  squatting, climbing ladders, and lifting and carrying up to 50 lbs
  • Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month

Interested applicants are to apply with resume to mgr0393@forever21.com

Forever 21 features new and exciting store environments, a constant flow of fun and creative clothing designs and the accessories to make your look come together at the right price.

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