Lead, Stock

Position: Lead, Stock (Full Time – Contract)

Reports to: Assistant Store Manager of Merchandising

Job Purpose: The Stock Lead supports the merchandising team by executing strategies that consistently meet and exceed company defined best practices and standards in the product placement, presentation and facilities work centers. This Lead ensures a seamless customer experience that models the company’s friendly, available, and quick standards and drives productivity.

Deliverables:

  • Executes tasks for shipment processes and ensures that all damaged and defective merchandise is processed per company standards
  • Coaches the team on the best practices for shipment, sales floor replenishment, presentation standards, and markdown strategy
  • Communicates successes, opportunities, and solutions of Loss Prevention initiatives to the Logistics Manager
  • Ensures a clean, safe and hazard-free shopping and working environment, and maintains back of house standards to positively impact the Associate experience.  Leads talent selection, training, coaching, engagement, retention, and recognition initiatives for Associates
  • Monitors daily payroll planner when opening the store, adjusts schedules accordingly, and completes register audits as necessary
  • Executes all emergency and downtime operating procedures as appropriate.·  Utilizes recovery statements to minimize external loss

Knowledge, Skills, and Qualifications:

  • High School diploma or equivalent desired. College degree or four years of retail supervisory experience preferred
  • Must have a demonstrated passion for customer service and visual merchandising skills
  • Must be able to prioritize, handle multiple tasks, and pay attention to details
  • Must be skilled in leadership, coaching, training, communication, conflict resolution, time management, and other retail  software proficiency
  • Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice
  • Must have strong verbal and written communication skills
  • Ability to maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping,  squatting, climbing ladders, and lifting and carrying up to 50lbs
  • Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month

Interested applicants are to apply with resume to mgr0393@forever21.com

Lead, Marketing & Pricing

Position: Lead, Marketing & Pricing (Full Time)

Reports to: Assistant Store Manager of Service and Operations

Job Purpose: The Marketing & Pricing Lead supports the ongoing pricing and promotional integrity of the store. By overseeing markdowns, signing, and marketing, the Marketing & Pricing Lead drives sales and profitability by promoting our products and creating memorable shopping experiences for our customers.

Deliverables:

  • Executes the store’s markdowns, signage, marketing, and damage and defective processes
  • Understands and utilizes reports to direct markdowns, signage, and marketing tasks
  • Works in partnership with the ASM Service and Operations, Operations Manager and/or Store Manager to ensure merchandise moves meet company visual presentation guidelines and pricing accuracy
  • Partners with the merchandising team to ensure proper flexing and maintenance of clearance merchandise to maximize gross margin
  • Assists with the development and training of the store’s pricing team, including providing feedback to store leadership on  quarterly check-ins, individual development plans, and annual performance reviews for the team
  • Ensures service, merchandising, and operational standards are met in accordance with company-defined practices and processes

Knowledge, Skills, and Qualifications:

  • Must be at least 18 years old with a high school diploma or equivalent. College degree and/or relevant retail work experience preferred
  • Must have a demonstrated passion for customer service
  • Must have superior communication, organizational and time management skills
  • Must be able to develop and train others, including delegating tasks and following-up
  • Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50lbs
  • Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month

Interested applicants are to apply with resume to mgr0393@forever21.com

Assistant Store Manager

Title: Assistant Store Manager

Reports To: Store Manager

General Summary: Assists the store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales
and profitability. Assistant Store Managers may be required to perform duties of all store personnel.

Major Responsibilities: include the following

  • Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes
    greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components
    of customer service
  • Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety,
    cleanliness, shrinkage and operating cost controls
  • Manages store in absence of Store Manager
  • Assists in active recruiting, selection, training, scheduling, and evaluation of store personnel
  • Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements
  • Demonstrates salesmanship skills by maintaining sales productivity levels
  • Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and
    returning product to inventory
  • Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
  • Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers
  • Implements security precautionary measures to protect company assets
  • Able to use POS system
  • Other duties may be assigned
  • Special projects as needed

Education and/or Experience:

  • High school diploma or equivalent
  • 1-3 years experience in a retail store
  • Management experience in fashion retail

Language Skills:

  • Ability to read, write, and understand English required and French in Quebec
  • Strong interpersonal and customer service skills
  • Strong verbal and written communication skills required
  • Proper telephone etiquette

If interested, e-mail hrdivision@stevemaddencanada.ca today! Please specify the position you are applying for and its
location in the subject line of your e-mail.

This job summary does not alter in any way the employment-at-will nature of the employment relationship, nor does it constitute a contract of employment between the job incumbent and the organization.

Full Time Team Leader – Adidas Sports Performance

Full Time Team Lead – Adidas Sports Performance

Purpose:

-Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Accountabilities:

-In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
-Conducts one–on–one and/or small group training presentations for Sales Associates
-Perform or assist in the completion of all documentation associated with applicants and new hires.
-Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
-Assist with staffing and labor cost control standards and effectively maintain same.
-Attain proficiency with the point of sale system by acquiring system utilization skills.
-Ensure integrity is maintained through attention to policy and procedure.
-Involved indirectly with ticketing of products as well as checking paperwork against items received.
-Assists in product flow from stockroom to sales floor on a fill in basis.
-Communicates the product levels and assortments with management.
-Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
-Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
-Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.

Knowledge Skills and Abilities:

-Must possess and consistently exhibit the competencies relative to the position.
-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. ——Ability to deal with problems involving several concrete variables in standardized situations.
-Ability to use MS Word, Excel, Outlook, and a point of sale system.
-Ability to exercise good judgment and decision making skills.
-Excellent verbal and written communication skills.
-Ability to work a varied schedule including weekends, evenings and statutory holidays.
-The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
-Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

-Must have or be pursuing a high school diploma or general education degree (GED).
-Three to six month’s retail experience is preferred.

adidas Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities, and will accommodate applicants’ needs, upon request, throughout all stages of the recruitment and selection process. If selected to participate in an interview, accommodations will be made available on request. Please inform the Recruiter of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Apply in person today!

Sales Associate

Currently hiring for Fairweather & Stockhomme.

  • Responsible for all sales activities such as answering questions, greeting customers, offering assistance, suggesting items, leading opinions and providing product information
  • Must demonstrate outstanding customer service and selling skills while keeping the sales floor clean, organized and stock at all times

Interested applicants are asked to drop off their resume in store. No phone calls please.

Assistant Manager

Main Responsibilities and Duties

The responsibilities of this position include, but are not limited to, the following:

  • Provide a level of service, which will ensure that customers return and that will build a new clientele
  • Create and maintain a store environment, which invites and welcomes customers into our store
  • Comply with company policies and procedures to ensure customer satisfaction, achieve store objectives and control shrinkage to maximize profits
  • Maintain a clean, well-organized environment for customers and staff
  • The development of competent and skilled store staff to ensure a positive, knowledgeable team to serve the customers and achieve store objectives, thus ensuring promotions from within
  • Accomplish additional tasks as needed

Requirements 

  • An experienced Team Player, ideally 2 years or more management experience
  • Great interpersonal skills and leadership
  • Must have outstanding organizational skills
  • The drive to provide excellent customer service

Please forward your resume to District Manager: katerina.guissis@bentleygroup.com