Occupancy information is for your safety, convenience and to help you plan for your visit. Shopping centre capacity is calculated using social distancing guidelines and local regulations.
Plan Your Visit
Enjoy a convenient and safe storefront pick-up by joining our virtual line available here to save your spot. You will receive a text confirming your position in line & average wait time.
List of Participating Stores
- Guest Experience Upper & Lower Level
- Obsessions Jewelry
- Su & Shi Noodle Bar
- The Clarendon Trading Company
- The Source
For additional questions, you may also text us at 416.296.0296.
How often are you updating this information?
STC management will receive continuous live updates on how many guests are in the mall via the traffic counting system. An alert will be emailed to the management team upon reaching a threshold of 75% of allowable capacity.
How will capacity levels be communicated? What happens if the area has reached max capacity or is in the red zone?
Centre capacity will be posted on STC’s website to assist guests plan their visit and determine the best time to shop.
- Green: Status unchanged. Security on standby.
- Yellow: Preparing for potential entrance closure
- Red: Various entrances begin to close with phased approach.Security personnel at entrances to control flow.
How do stores manage capacity? Are you able to provide capacity for every store?
The maximum capacity of each store will be posted on the store front. Each store will manage their own lines ups. You may also refer to our virtual line available here for a more convenient and safe storefront pick-up. Through this tool, you will receive a text confirming your position in line and average wait time.